Welcome to our ever-popular traditional group grotto experience for 2024! Here you will make reindeer food, write a letter to Santa, and see the big man himself in his lodge. This will be held in our beautiful purpose-built wooden events chalet by the woods.

On arrival check-in with our reception elf, and before you know it you'll be on your way to Santa's Kitchen to make some yummy reindeer food. Once one of Santa’s helpers has added a little magic to the reindeer food you are ready to take it home and sprinkle it out on Christmas Eve.

Then you will go through to Jingles Post Office and write letters to Santa. The letters will be delivered to Santa in time for your visit with him. An elf will shortly arrive to take you to Santa in his Lodge.

Here Santa will talk with children and adults. Then family groups are invited up to see Santa and have a photo. The photos taken in Santa's Lodge will be available to purchase in various gift formats, such as keyrings and snowglobes!

Finally, children can choose a small gift from Santa's Toyshop. Lastly, you will explore our Festive Woods. Lit from above, our woodland looks spectacular with many twinkling lights and brilliant Instaworthy photo opportunities. From our festive lit light tunnel to our Christmas-themed photo cutouts for you to pose in. Children will be given an activity sheet to complete along the way.

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Please note:

This is a group Santa experience with a maximum of 18 people per session. Sessions will include other families but your photo with Santa will be as a family group. Photos can't be taken yourselves in Santa's Lodge. We have two Santa's on one day so we can't guarantee which Santa you will see.

Our grotto uses products that may contain nuts and wheat. If you have any allergies, please let a member of our grotto team know when you arrive.

Our woodland walk may be difficult for wheelchairs & pushchairs. Please wear suitable clothing and footwear as our woodland walk is outside and will operate in all weathers. 

Dogs are not permitted within our group grotto experience -  (Be sure to check out our Santa Paws days!) 

There may be other Santa events going on across the store during your session time. 

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Changing your booking & cancellations: If you login or create an account during checkout you'll be able to change your booking up to 12 hours before your visit at no charge. We regret that no refunds can be given for cancellations made by you at any time. If we cannot operate our experience for any reason you will be given the option to change your tickets for another date. If our woods have to close for any reason but the event with Santa in our events chalet can still go ahead you will not be entitled to a full or partial refund.

NEW FOR 2024! Before seeing Santa - build your own plush teddy, write letters to Santa and colour in your own bauble. This will be held in our beautiful purpose-built wooden events chalet by the woods.

On arrival check-in with our reception elf, and before you know it you'll be with one of Santa's elves preparing to adopt your new best friend and create a special bond that will never end as you make your very own plush teddy! You’ll also receive a certificate of adoption to remember your experience.

Then you will go through to Jingles Post Office and write letters to Santa. The letters will be delivered to Santa in time for your visit with him. After you can get creative by colouring in your own small bauble. Take this home with you; it will take pride of place sitting on your Christmas tree.

An elf will shortly arrive to take you to see Santa in his Lodge. Here Santa will talk with children and adults. Family groups are invited up to see Santa and have a photo. The photos taken in Santa's Lodge will be available to purchase in various gift formats - such as keyrings and snowglobes! Before entering our Festive Woods, children can pick a small gift from Santa's Toyshop. There is an activity for children to enjoy while exploring our Festive Woods.

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Please note:

This is a group Santa experience with a maximum of 18 people per session. Sessions will include other families but your photo with Santa will be as a family group. Photos can't be taken yourselves in Santa's Lodge. We have two Santa's on one day so we can't guarantee which Santa you will see

The choice of plush bears may vary.

There may be other Santa events going on across the store during your session time. 

Dogs are not permitted within our group grotto experience. (Be sure to check out our Santa Paws days!) 

Our woodland walk may be difficult for wheelchairs & pushchairs. Pushchair parking is available. Please wear suitable clothing and footwear as our woodland walk is outside and will operate in all weathers.

Changing your booking & cancellations: If you login or create an account during checkout you'll be able to change your booking up to 12 hours before your visit at no charge. We regret that no refunds can be given for cancellations made by you at any time. If we cannot operate our experience for any reason you will be given the option to change your tickets for another date. If our woods have to close for any reason but the event with Santa in our events chalet can still go ahead you will not be entitled to a full or partial refund.

Quieter Santa Meet and Greet with Festive Woods

Please note: this is NOT our full grotto experience, it's a chance for a one-on-one Santa meet and greet.

Join us in our grotto for a one-on-one meet and greet with Santa. This includes visiting Santa in his Lodge and telling him what you want for Christmas and then having your photo taken if you wish. The photos will not be taken with a flash. We aim to create a calm space for you to meet Santa. Christmas lights can be switched off in the room with Santa upon request.

The photographs taken in Santa's Lodge are available to view and purchase in various gift formats, such as keyrings and snowglobes!  Then on your way to the Festive Woods visit Santa's toyshop where children can pick their own small toy.

Please note:

This is not our Santa's Grotto Experience.

Photos can't be taken yourselves in Santa's Lodge. 

We have multiple Santa's and can't guarantee which Santa you will see.

We regret that dogs are not permitted within our Grotto, except for assistance dogs.

Our woodland walk may be difficult for wheelchairs & pushchairs. Please wear suitable clothing and footwear as our woodland walk is outside and will operate in all weathers. Pushchair parking is available.

Changing your booking & cancellations: If you login or create an account during checkout you'll be able to change your booking up to 12 hours before your visit at no charge. We regret that no refunds can be given for cancellations made by you at any time. If we cannot operate our experience for any reason you will be given the option to change your tickets for another date. If our woods have to close for any reason but the event with Santa in our events chalet can still go ahead you will not be entitled to a full or partial refund.

Santa Meet and Greet with Festive Woods

 Please note: this is NOT our full grotto experience, it's a chance for a one-on-one Santa meet and greet.

Join us in our grotto for a one-on-one meet and greet with Santa. This includes visiting Santa in his Lodge and telling him what you want for Christmas and then having your photo taken. The photographs taken in Santa's Lodge are available to view and purchase in various gift formats, such as keyrings and snowglobes!  Then on your way to the Festive Woods you can visit Santa's toyshop where children can pick their own small toy.

Dogs are welcome to be booked on to this event and will get a dog toy as a gift from Santa. 

Please note:

This is not our Santa's Grotto Experience.

Photos can't be taken yourselves in Santa's Lodge. 

We have multiple Santa's and can't guarantee which Santa you will see.

Our woodland walk may be difficult for wheelchairs & pushchairs. Please wear suitable clothing and footwear as our woodland walk is outside and will operate in all weathers. Pushchair parking is available.

There may be other Santa events going on across the store during your session time. 

Changing your booking & cancellations: If you login or create an account during checkout you'll be able to change your booking up to 12 hours before your visit at no charge. We regret that no refunds can be given for cancellations made by you at any time. If we cannot operate our experience for any reason you will be given the option to change your tickets for another date. If our woods have to close for any reason but the event with Santa in our events chalet can still go ahead you will not be entitled to a full or partial refund.

Join us at Wild Woods soft play where you can meet and greet Santa and his elf. After the soft play session you can visit Santa's toyshop where children can choose a small gift from Santa's Toyshop. Lastly, you will explore our Festive Woods. Lit from above, our woodland looks spectacular with many twinkling lights and brilliant Instaworthy photo opportunities. From our festive lit light tunnel to our Christmas-themed photo cutouts for you to pose in. Children will be given an activity sheet to complete along the way.

By purchasing tickets or paying for entry to our soft play, you are agreeing to the following terms and conditions:

We are pleased to provide this facility and whilst we have attempted to make it as safe as possible, the very nature of children's play activity means that accidents can occasionally happen. We cannot, therefore, accept any responsibility for injury or damage to children or clothing whilst they are using the play area. Parental supervision is essential as it is not supervised by staff. 

You must remove shoes before entering the play area, but wear socks at all times. If you do not have socks, you will be required to purchase a pair from us. Arms and legs should be covered to prevent injury. It is advisable for children to wear trousers and long-sleeved tops that can be tucked in. Long hair should be tied back. Remove all jewellery, badges, and other sharp objects to prevent injury. Children who wear glasses should take particular care.

It is not permitted to photograph or film any children whom you are not directly supervising, without explicitly obtaining their carers permission.

Please do not leave your belongings unattended as we cannot take responsibility for them.

Dogs are not permitted in our soft play facility.

Only food and drink purchased on-site may be consumed in this venue (with the exception of baby formula). Please respect that we are a catering facility with strict allergy protocols, if you are seen eating food from off-site you will be asked to leave and no refund will be given. No food is allowed in the play frame.

Please note - 

There are no free adult tickets for this event as this ticket includes entry to the Festive Woods.

We have multiple Santa's and can't guarantee which Santa you will see.

Santa will not be in the Festive Woods, only the soft play facility. Santa will spend roughly an hour in the session. Please see when booking whether it will be the first half or second half of the session. We recommend staying the full two hour duration. 

Our woodland walk may be difficult for wheelchairs & pushchairs. Please wear suitable clothing and footwear as our woodland walk is outside and will operate in all weathers. Pushchair parking is available.

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 Changing your booking & cancellations: If you login or create an account during checkout you'll be able to change your booking up to 12 hours before your visit at no charge. We regret that no refunds can be given for cancellations made by you at any time. If we cannot operate our experience for any reason you will be given the option to change your tickets for another date. If our woods have to close for any reason but the event with Santa in our soft play can still go ahead you will not be entitled to a full or partial refund.

Merry 'Woof'mas! - you'd be barking mad to miss this opportunity for your pet to meet Santa.

We invite you to bring your beloved pets to see Santa at this pawsome photo opportunity. Your pets will enjoy a visit to Santa, receive a pet toy and have their photo taken. The photos taken with Santa will be available to purchase afterward in various gift formats, such as keyrings and snowglobes! These make great gifts.

Afterward, enjoy a walk around our Festive Woods as part of the ticket price.

On your visit join us in our dog-friendly restaurant 'Wags and Whistles'. After seeing Santa and going around our Festive Woods why not sit down with your furry best friend and warm up by purchasing a hot drink for yourself and a puppuccino for your four-legged friend?! An exciting dog menu, as well as our standard menu, will be available for you to purchase from.

Please note:

Your booking includes entry for up to two people and one pet. There is then a £3 charge for every additional person. Discount will be applied at checkout.

We have multiple Santa’s so cannot guarantee which one you will see on the day. Photos can't be taken yourselves in Santa's Lodge.

Our woodland walk may be difficult for wheelchairs & pushchairs. Please wear suitable clothing and footwear as our woodland walk is outside and will operate in all weathers. 

Changing your booking & cancellations: If you login or create an account during checkout you'll be able to change your booking up to 12 hours before your visit at no charge. We regret that no refunds can be given for cancellations made by you at any time. If we cannot operate our experience for any reason you will be given the option to change your tickets for another date. If our woods have to close for any reason but the event with Santa in our events chalet can still go ahead you will not be entitled to a full or partial refund.

Our 'Santa Baby & Toddler' sessions are for children up to 36 months old.

We invite you to bring your baby or toddler to see Santa for this awesome photo opportunity. Your baby will enjoy a visit to Santa, receive a small gift, and have their photo taken. The pictures taken with Santa will be available to purchase afterward in various gift formats, such as keyrings and snowglobes! These make great gifts.

Afterward, enjoy a walk around our Festive Woods as part of the ticket price.

Please note:

Your booking includes entry for one child under 36 months and two accompanying people. There is then a £3 charge for every additional person. Discount will be applied at checkout.

We have multiple Santa’s so cannot guarantee which one you will see on the day. Photos can't be taken yourselves in Santa's Lodge.

Our woodland walk may be difficult for wheelchairs & pushchairs. Pushchair parking is available. Please wear suitable clothing and footwear as our woodland walk is outside and will operate in all weathers. 

Changing your booking & cancellations: If you login or create an account during checkout you'll be able to change your booking up to 12 hours before your visit at no charge. We regret that no refunds can be given for cancellations made by you at any time. If we cannot operate our experience for any reason you will be given the option to change your tickets for another date. If our woods have to close for any reason but the event with Santa in our events chalet can still go ahead you will not be entitled to a full or partial refund.

Join us this Christmas at our festive lit woodland walk. This experience isn’t just for children; everyone, including your furry friends, is welcome! Lit from above, our woodland looks spectacular with many twinkling lights and brilliant Instaworthy photo opportunities. From our festive lit light tunnel to our Christmas-themed photo cutouts for you to pose in, we know you are ready for Christmas this year! Children will be given an activity sheet to complete along the way.

Please note:

This is NOT our Santa’s Grotto experience.

Our woodland walk may be difficult for wheelchairs & pushchairs. Pushchair parking is available. Please wear suitable clothing and footwear as our woodland walk is outside and will operate in all weathers.

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Changing your booking & cancellations: If you login or create an account during checkout you'll be able to change your booking up to 12 hours before your visit at no charge. We regret that no refunds can be given for cancellations made by you at any time. If we cannot operate our experience for any reason you will be given the option to change your tickets for another date. If our woods have to close for any reason during the event but our workshops can still go ahead you will not be entitled to a refund for these separate events.

Christmas Bear Making at Garden King

Are you looking for a festive fun activity to take the children to this December? Join us for building your own Christmas bear. Here you will create a special bond that will never end! You’ll also receive a certificate of adoption to remember your experience.

While you are here, you can explore our Festive Woods as part of the ticket price. Lit from above, our woodland looks spectacular with many twinkling lights and brilliant Instaworthy photo opportunities. From our festive lit light tunnel to our Christmas-themed photo cutouts for you to pose in, we know you are ready for Christmas this year! Don’t forget to get a photo with our inflatable Christmas decorations. Children will be given an activity sheet to complete along the way.

Please note: The choice of bears may vary. This is a group activity. There may be other people making their own bear at the same time as you. You DO NOT meet Santa at this event, it is simply making a plush bear to take away with you and visiting our Festive Woods.

Our woodland walk may be difficult for wheelchairs & pushchairs. Please wear suitable clothing and footwear as our woodland walk is outside and will operate in all weathers. Pushchair parking is available.  

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Changing your booking & cancellations: If you login or create an account during checkout you'll be able to change your booking up to 12 hours before your visit at no charge. We regret that no refunds can be given for cancellations made by you at any time. If we cannot operate our experience for any reason you will be given the option to change your tickets for another date. If our woods have to close for any reason but the event in the chalet can still go ahead you will not be entitled to a full or partial refund.

Join us in our main restaurant where you can meet and greet Santa and his elf and enjoy a delicious breakfast for both adults and children. After you can visit Santa's toyshop where children can choose a small gift from Santa's Toyshop. Lastly, you will explore our Festive Woods. Lit from above, our woodland looks spectacular with many twinkling lights and brilliant Instaworthy photo opportunities. From our festive lit light tunnel to our Christmas-themed photo cutouts for you to pose in. Children will be given an activity sheet to complete along the way.

Please note - 

We have multiple Santa's and can't guarantee which Santa you will see.

Santa will not be in the Festive Woods, only during some of your time in the restaurant eating breakfast. Please arrive promtly in order to not miss any of your experience. 

Our woodland walk may be difficult for wheelchairs & pushchairs. Please wear suitable clothing and footwear as our woodland walk is outside and will operate in all weathers. Pushchair parking is available.

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 Changing your booking & cancellations: If you login or create an account during checkout you'll be able to change your booking up to 12 hours before your visit at no charge. We regret that no refunds can be given for cancellations made by you at any time. If we cannot operate our experience for any reason you will be given the option to change your tickets for another date. If our woods have to close for any reason but the event with Santa in our restaurant can still go ahead you will not be entitled to a full or partial refund.

Reindeer Feeding at Garden King

Our friendly team will let you know all about our family owned reindeers at the pen and you will be given a handful of special moss to feed our reindeer with out of your hands. Reindeer moss is their favourite snack and normally they will run straight over to you for this treat. However, we cannot always guarantee that they will eat from you. 

We have to limit how much our reindeer can eat each day so you will only be given one handful to feed them. Their portion size is strictly limited.

Please note for health and safety reasons you will be unable to go into the pen. You will feed the reindeers outside the pen with the assistance of our team.